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Our main communication method for domestic CNC bending machine sales is the telephone. When communicating for the first time, almost all customers will say that the price is high. It is difficult to distinguish between the first and second categories of buyers in practice, and the best The method is through our products, reputation, quality, etc. and on-site inspections to the factory. If the other party is still not satisfied with the price, we must give up.
What are the sales of CNC bending machines through network channels?
CNC bending machine
For the third category of customers, we have exhausted everything, worn out our mouths, and given all kinds of evidence to show that we can only buy garbage at this price. When we are still obsessed with it, we have to give up decisively.
1. The information is allocated to the customer as soon as possible. On the first call I need to learn:
1. What does the customer need?
2. What company is the client and which industry does it work in?
3. What is the position of the customer you are communicating with? (purchasing, technology, boss)
4. Introduction to our basic situation
Because the source of the current customers are all online channels, many customers are doing some price comparison work, and it is not suitable to ask more than 3 questions.
If the customer asks in more detail in the first phone call and it is indeed urgent to purchase, then it is necessary to visit the customer as soon as possible
2. The second call is after knowing what technical solution the customer needs and sending it to the customer.
1. Communicate technical issues on the grounds of technical solutions
2. When to buy
3. If you are in contact with the purchaser or the boss, what is your budget and what brands are competing in the same industry?
4. What machines are currently in use at home
5. The first round of quotation is based on the client’s company qualifications and current home machines
3. The third call can be based on the customer’s purchase time for a return visit, which is basically 1-2 days later. At this time, the customer basically compares prices.
1. Make price concessions based on budget and purchase urgency
2. If customers have doubts about you, you can invite them to the factory
Fourth, the fourth call can basically determine whether the customer chooses Anhui Yongya Company